OECD Skills Outlook 2019 by OECD

Author:OECD
Language: eng
Format: epub
Tags: employment/science/education
Publisher: OECD Publishing
Published: 2019-05-09T00:00:00+00:00

The Internet also provides people with a new arena in which to engage in civic and political debates, to exchange ideas and to voice frustration (OECD, 2019[4]). In 2017, 11% of people in the European Union expressed opinions on civic or political issues via websites (e.g. blogs and social media). Across the OECD countries, several governments use ICTs to engage citizens not only to facilitate voting but also throughout the regulatory process (OECD, 2019[10]). The most frequent purpose is to gather feedback from the public on draft regulations and plans to change existing regulations. In parallel, civil and political participation is also affected by the Internet as an alternative information channel to the traditional media. The Internet shapes voters’ exposure to information and voter turnout under certain conditions (Falck, Gold and Heblich, 2014[9]; Campante, Durante and Sobbrio, 2018[8]).

Many activities that were previously conducted in person, such as paying taxes or consulting a medical practitioner, are being progressively digitalised. Digitalisation offers easier access to services and goods, but also raises challenges in terms of inclusion: all individuals are not equally likely to take part in many of these new activities, especially as levels of trust in online environments vary. Young people engage more in many of these new online activities, as do those with tertiary education (Figure 4.3).

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